Update on shipping during lockdown
A little note from us... It’s a little bit like dejavu typing out this message again... but I just want to reiterate that we are not claiming essential business status as although a large percentage of our products could be classified as essential according to government guidelines, it just doesnt sit right with us pushing the boundaries for financial gain in the current environment.
Courier Post are under the pump at the moment, although they may be processing fewer parcels, they are dealing with hundreds of thousands of undeliverable parcels sitting around in depots clogging up the flow of actual essential items and of course all the extra admin that comes along with this.
We are hoping that from Wednesday we will be able to start working through our backlog of orders. Please note, there will be delays as we are working from oldest to newest, and as it was such a snap lockdown there are still some orders from before lockdown which we will be prioritising.
Like many small businesses, we are just a husband and wife team and unfortunately it is looking like Josh will have to stay home with Asher until his kindy goes back in Level 2 so please bare with me as it will be a one woman show for a little while!
If you are local and would prefer to collect your order, please do let us know, we will be doing click and collect during Level 3, but to be fair we do still have to work through orders in the order we received them so I will be in touch as soon as your order is ready to collect to arrange click and collect.
In the mean time, please stay safe and enjoy that precious family time at home, keep looking for all those silver linings.
I would also like to say a HUGE thank you, from the bottom of my heart for all of your beautiful orders, I am so incredibly grateful for each and every one. By supporting us you are not only supporting our little family but all the 40+ small businesses of products we stock too.